Terms & Conditions
Web Design by Zarr
We know that you care how information about you is used and shared and we will use your information carefully and sensibly. We comply with the Data Protection Act and the General Data Protection Regulation (GDPR) and treat your information in strict confidence. By visiting our website(s), you are accepting and consenting to the practices described in this Privacy Notice.
Controllers of Personal Information
Any personal information provided to our website(s) is controlled by the office of our company YouWriteOn.com. Collection and Use of Personal Information About Members and Customers
The information we receive from members and customers helps us to personalize and continually improve your experience as a writer, or other user of our website. We use the information to assist writer members with their writing and offer other services. We use customer and user information to deliver services, communicate with you about services, products and any promotional offers, keep our records up to date, maintain your accounts with us, and to recommend merchandise and services that might be of interest to you. We also use information we receive to improve our customer services, prevent or detect fraud or abuses on our website and enable third parties as applicable to carry out technical, logistical or other functions to enable the delivery of our site and services. These are examples of the types of information we gather. We comply with the Data Protection Act and the General Data Protection Regulation (GDPR) and treat your information in strict confidence. We use your personal data in order to operate our website(s) and provide you with any services you’ve requested, and to efficiently manage our relationship with you, for example if you are a member of our website(s). We also use your personal data for other purposes as appropriate, these may also include the following:
To communicate with you. This may include:
To provide you support: This may include assisting with details about how to use our services, resolution of any issues relating to our website(s) or services, or with any technical support issues or other disparate issues, whether by email or other communication method.
To further enhance our websites and their services and to develop new sites and services that may be of interest: This is done by, for example, tracking and/or monitoring your use of our website(s) and our services with the aim that we further improve services, or, for example, by our carrying out tech research or analysis of our website(s) and services with the aim of optimising your experience as a member or user and to provide you with more efficient functions, services and tools on our website(s). To provide marketing to you: As well as our sending you marketing communications as per your marketing preferences, we may also use your personal data so as to display targeted advertising to you online – this can be through our own websites and services or through third party website platforms.
• Information you give us: we receive and store any information you enter on our website or impart to us in other ways. You can choose not to provide certain information, however, please be aware that if you choose to do this you might not be able to take advantage of all of our websites features and functions. When you visit or use various sections of our websites and/or services we might ask you to provide personal data to us. For example, we ask for your contact information when you sign up; order services or products; respond to an email offer, participate in community forums, join us on social media, or contact us with questions or request support. If you don’t want to provide us with personal data, you don’t have to, but this might mean in some circumstances you can’t use some parts of our websites or services. • Information we collect automatically: We collect some information about you automatically when you visit our websites or otherwise use our services, like your IP address and/or device type. We also collect information when you navigate through our websites and services, for example, this includes what pages you looked at and what links you may have clicked upon. This information is very useful for us as it helps us get a clearer and better understanding of how you’re using our websites and services so that we can endeavor to continue to provide the best experience possible, for example, by personalising the content that you will see.
Some of this information is collected using cookies and similar tracking technologies. If you want to find out more about the types of cookies we use, why, and how you can control them, then review our cookie notice details further below. • Information we get from third parties: For the majority of information that we collect we collect this directly from you. Sometimes we may collect personal data about you from other sources, for example, such as publicly available materials, and/or trusted third parties such as our research and marketing partners. This information is used by us to help add to the personal data we already hold about you so as to better personalise, inform, and improve our services to you. Also to validate the personal data that you provide as appropriate.
When and where we collect personal data we will only utilize or process it as follows:
In applicable circumstances where we don’t collect your personal data, for example if you decide you prefer not to provide data, this may mean we may not be able to provide you with all of our websites functions, features and services, and some of these may not be available to you as applicable.
• Other Parties. If you are someone who doesn’t have a direct membership or relationship with us but you believe that a member of ours has entered your personal details and data into our website(s) or services, you’ll need to contact that member or subscriber for any questions you may have about your personal data (including, for example, where you want to access, amend, correct, or otherwise request that the user remove or delete your personal data.
There will be times when as appropriate we need to share your personal data with third parties. We only disclose your personal data to:
In order to provide our services and functions as appropriate when we share data it may be processed in, or transferred to, countries other than the country you live in – such as Europe or the United States in order to fulfil our services. Various countries may have different laws than your own. Our primary aim where we disclose personal data, such as to a third party in another country, is we put safeguards in situ to ensure your personal data remains protected.
In the European Economic Area (EEA), as applicable for those who reside there, this means that your data may be transferred outside of the EEA. When as appropriate your personal data is transferred outside the EEA, it is only transferred to countries that are ascertained as providing adequate protection for EEA data, or to a third party where there are approved transfer mechanisms in place to protect your personal data. For example, by entering into the European Commission’s Standard Contractual Clauses, or, for example, by otherwise ensuring the entity is Privacy Shield certified for transfers to US-based third parties.
Security is of upmost importance to us in protecting your personal data. We’re committed to protecting your personal data and to ensure we have appropriate organisational, technical and security measures in place accordingly including to prevent and protect against phishing or other targeted scams which are common to the Internet.
Information Security Protection
• We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input to the accepted secure standard for web transactions. • We maintain physical, procedural and electronic security and safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may need to request proof of identity, and you agree to provide this, before we disclose personal information to you. • It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when you finish using a shared computer.
The period of time we keep your personal data depends on what the applicable date is and whether we have any ongoing business need to retain it, for example, to provide you with a service you’ve asked for or in order to comply with applicable tax, legal or accounting requirements and obligations.
It’s your personal data and you have applicable rights relating to your data. For example, when it comes to marketing communications you can opt out of these at any time– to do this follow the unsubscribe instructions if contained in a marketing communication, or send your request to theteam@YouWriteOn.com
You also have rights as appropriate to:
You can exercise these rights at any time by sending an email to us via our site homepage.
If you’re not happy for some reason re how we are processing your personal data, please let us know by sending an email to our site homepage. Our procedures are then to investigate or otherwise review your complaint and then endeavour to get back to you within a reasonable time period. You also have the right to complain to your local data protection authority who can advise you how to submit a complaint.
• Protection of our site, our members and others: We release account and other personal information when we believe it appropriate to comply with law, to enforce or apply our conditions of use in our User Agreement, or to protect the rights, property or safety of our website(s), our members or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers or users for commercial purposes in a way that is contrary to the commitments made in this Privacy Notice. • With your consent: other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information. Whenever we transfer personal information to countries outside of the European Economic Area in the course of sharing information as set out above, we will ensure that the information is transferred in accordance with this Privacy Notice and as permitted by the UK's Data Protection Act.
A cookie is a small text file that’s placed on your computer or cell or mobile device when you visit one of our website(s.) We, and some of our third-party service providers and affiliates, may use a few different types of cookies. Some are persistent cookies (cookies that remain on your hard drive for an extended period of time) and some are session ID cookies (cookies that expire when you close your browser).
We also use other tracking technologies like web beacons (these are sometimes called “tracking beacons” or “clear gifs”) and local storage. These are tiny graphics files that contain a unique identifier and they enable us to recognise when someone has visited our websites or opened an email that we have emailed them.
Cookies and tracking technologies are important as they help us operate our websites and services, including to enhance our service to you and customise our services to you and enhance your experience across our websites and services, perform analytics and deliver advertising and marketing that may be relevant or useful to you. There are also cookies set by third parties across our websites and services. Third party cookies enable third party features or functionality to be provided on or through our websites and our services, such as interactive content, advertising and analytics. Such as Google Analytics or Facebook Analytics. They also enable us, for example, to use advertising networks to manage our advertising on other websites. .
You can accept or reject cookies by amending your web browser controls as follows. Cookies are important, and our websites and services might not work like they’re supposed to, and in some cases, might not work at all, if you decide to reject our cookies.
Most advertising networks also offer you the option to opt out of targeted advertising. For more info, visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.
You can also manage your cookie settings by following your browser's instructions. Here are some links that may assist:
Terms and Conditions, Notices and Revisions
If you choose to visit our website(s), your visit and any dispute over privacy is subject to this Privacy Notice and our user agreement and terms and conditions including limitations on damages and application of English law. Unless stated otherwise, our current Privacy Notice applies to all information that we collect about you and your account to enable the use of our site and services. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of user and customer information collected without the consent of members, users and customers.
Related Practices and Information: