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Terms & Conditions
Privacy Policy

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Privacy Policy << Back Privacy Notice knows that you care how information about you is used and shared and we will use your information carefully and sensibly. We comply with the Data Protection Act and treat your information in strict confidence. By visiting, you are accepting and consenting to the practices described in this Privacy Notice.

Controllers of Personal Information
Any personal information provided to is controlled by the registered office of

Collection and Use of Personal Information About Members and Customers
The information we receive from members and customers helps us to personalise and continually improve your experience as a new writer at We use the information to assist new writer members with creative writing and offer creative writing services. We use customer information communicate with you, keep our records up to date, maintain your accounts with us, and to recommend  services that might be of interest to you. We also use information we receive to improve our customer services, prevent or detect fraud or abuses on our website and enable third parties to carry out technical, logistical or other functions to enable the delivery of our site and services. 

These are the types of information we gather. We comply with the Data Protection Act and treat your information in strict confidence. 

  • Information you give us: we receive and store any information you enter on our website or impart to us in other ways. You can choose not to provide certain information, however, you will need to be aware that if you choose to do this you might not be able to take advantage of all of the site’s features.
  • E-mail communications: We use email correspondence to help us personalise and continually improve your experience as a new writer or book customer at All correspondence is treated in strictest confidence. If you do not want to receive e-mail or other mail from us, please adjust your customer communication preferences. If you are a writer member, click on your My Page and access your communication preferences by clicking on ‘Edit My Personal Details’. If you are a customer, click on your Shopping Account button and then click on the ‘Edit My Personal Details’ button. This will display a page where you can choose whether to receive correspondence from us.
  • Business transfers and delivery of services: As we continue to develop our business, we might sell or buy stores, subsidiaries or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice unless the customer consents otherwise.
  • Delivery of Services: When delivering services for members and for customers we employ other companies and individuals to undertake functions to deliver the service to you. They have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Notice and as permitted by the UK Data Protection Act.
  • Protection of, our members and others: We release account and other personal information when we believe it appropriate to comply with law, to enforce or apply our Conditions of Use and other agreements, or to protect the rights, property or safety of, our members or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in a way that is contrary to the commitments made in this Privacy Notice.
  • With your consent: other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information.

Whenever we transfer personal information to countries outside of the European Economic Area in the course of sharing information as set out above, we will ensure that the information is transferred in accordance with this Privacy Notice and as permitted by the UK's Data Protection Act.

Information Security Protection

  • We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. SSL is provided and approved by high street banks and used by major websites such as Paypal and Amazon
  • We maintain physical, procedural and electronic security and safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may need to request proof of identity before we disclose personal information to you.
  • It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.

Terms and Conditions, Notices and Revisions
If you choose to visit, your visit and any dispute over privacy is subject to this Privacy Notice and our terms and conditions including limitations on damages and application of English law. Unless stated otherwise, our current Privacy Notice applies to all information that we collect about you and your account to enable the use of our site and services. We will never materially change our policies and practices to make them less protective of customer information collected without the consent of customers.

Related Practices and Information: 


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